IndySoft Sales

Need to discuss your specific software needs? Need a quote? Ready to purchase? You've come to the right place. Below you will find information on reaching sales, placing orders or contacting our accounting department.

Location and Hours

Physical Address

IndySoft Europe Ltd
500 Avebury Boulevard
Milton Keynes
Buckinghamshire
MK9 2BE
United Kingdom

Monday-Friday 8:30 AM through 5:30 PM GMT barring major U.K. holidays.

2018 Remaining Holiday Closure Schedule

  • December 24th - Christmas Day
  • December 25th - Boxing Day
  • January 1, 2019 - New Years Day

2019 Holiday Closure Schedule

  • Tuesday 1st January - New Year's Day
  • Friday 19th April - Good Friday
  • Monday 22nd April – Easter Monday
  • Monday 6th May – Early May Bank Holiday
  • Monday 27th May – Spring Bank Holiday
  • Monday 26th August – Summer Holiday
  • Wednesday 25th December - Christmas Day
  • Thursday 26th December - Boxing Day
  • Wednesday 1st January 2020 - New Years Day

Contacting Sales

UK Sales Contact

Jake Bishop
Director
IndySoft Europe Ltd

Receiving Quotes

All work to be performed at IndySoft, regardless of nature, must begin with an issued quote from a member of the IndySoft Sales Department. Unless stated otherwise, quotes are valid for 30 days but can easily be verified or refreshed after expiration by contacting an IndySoft sales representative.

Placing Your Order

Submission

Acceptances of quotes are issued in the following ways.

  1. Purchase Order - The preferred purchase method is issuance of a purchase order against the quote and should be delivered to IndySoft via email to sales@indysoft.co.uk. Or directly to our postal address above.
  2. Verbal Commit - Long term customers with approval by management may be able to issue a verbal PO against quotes depending on purchase size and account history. Check with your sales representative for approval.
  3. Direct Invoice - Customers may request proforma invoicing against a quote however when using this method delivery or work may be placed on hold until the payment has cleared accounting. Check with your sales representative for details related to your specific case.

Acceptance

It is preferred that the customer request a re-quote whenever a PO may be issued past a quote expiration date. A PO issued against a quote with any line item marked as an estimate will be rejected until the estimated value is confirmed as acceptable by IndySoft. Any service work on a quote should contain or reference a specification and/or statement of work.

All accepted quotes by PO or approved Verbal Commit are generally processed within two business days. Any order containing Universal products may take two business days to process due to licensing procedures. Direct Invoice Methods (unless otherwise approved) are processed upon completion of the transaction. All shipments are provided through the IndySoft email download links with 3-4 working day delivery service. Work performed in the areas of reporting, data migration or event configuration are also handled through electronic downloads.

Accounting

Hours of Operation

Mondays Only 8:00 AM through 5:00 PM GMT barring major U.K. holidays.

Tips From Accounting

While we maintain a history of all orders in our system records are recovered faster if you have either an invoice number or quote number instead of the originating purchase order number.

Primary Accounting Contact

Alyson Turkington
Office Administrator
IndySoft Europe Ltd